Safeguarding

Chelsea FC Football Club is committed to the wellbeing and safety of all children and young people who are under the Club's care or utilising the Club's facilities. It is the duty of all adults working at the Club to safeguard the welfare of children and young people by creating an environment that protects them from harm.

The aims of Chelsea FC Football Club's Safeguarding Children Policy are to:

• Safeguard all children and young people who interact with the Club.
• Demonstrate best practice in the area of Safeguarding children.
• Positively reflect and promote the Club Values (Pioneers, Confident Custodians, Action Orientated, Open & Inclusive and Service Excellence) in regard to safeguarding children.
• Develop a positive and pro-active welfare programme to enable all children and young people to participate in an enjoyable and safe environment.
• Encourage parents and other members of the child or young person's family to be involved in a positive relationship with the Club.
• Ensure that coaches, parents and other adults who come in contact with children and young people provide good role models of behaviour.
• Promote high ethical standards throughout the Club.

Chelsea FC's full safeguarding policy is available upon request from community.enquiries@chelseafc.com.

For any safeguarding questions, please contact safeguarding@chelseafc.com.

What To Bring?

When attending a course with the Chelsea FC Foundation, attendees are required to bring the following items:

• Training kit (shorts & T shirt/tracksuit), suitable to weather conditions and playing surface.
• Warm, waterproof clothing/jacket and towel in the event of inclement weather
• Shin pads (must be worn) and goal keeper gloves (if applicable)
• Sun hat/sun block (please note we cannot administer sun block)
• Medication - i.e. inhalers etc (please note we cannot administer medication) Please make coaches aware of any details at registration.
• Packed Lunch (please note if a packed lunch is required it will state this on the course information when booking).

If a packed lunch is required (such courses as a Soccer Schools) we recommend that children do not bring any fizzy drinks. In addition, please advised that all Chelsea FC Foundation courses are 'Nut Free' therefore, those attendees who are bringing a packed lunch we ask you to ensure all food items are nut free.

The Expectations of Chelsea FC Foundation

We here at the Chelsea FC Foundation are committed to providing quality coaching and promoting high standards of respect and behaviour from not only staff and players but also parents, carers and spectators.

Football should be enjoyed in a safe, positive environment. Promoting fair play and enjoyment is of paramount importance to us and youth football is about developing physical, technical, tactical and social skills. Winning is not everything.

What we, Chelsea FC Foundation expect to deliver to our customers:

• Fun educational sessions to enhance natural development and improve skill and technique
• Small sided games and mini tournaments to encourage team play
• Supervision throughout the day including lunch and toilet breaks
• Chelsea FC Foundation gift and certificate with opportunities of winning individual trophies
• Our FA qualified coaches are DBS checked and hold current certificates in Emergency Aid and Safeguarding Children
• All players are banded to ability, within a two year age range.
• Chelsea FC Foundation promote Fair Play, Respect, Discipline and Anti-Bullying

What we, Chelsea FC Foundation expect from our attendees, players, parents, carers and Spectators:

• Agree that children play for fun.
• Applaud effort and good play as well as success.
• Always respect the match officials or coaches decisions.
• Remain outside the field of play and within the designated spectator's area when provided.
• Let the coach do their job and do not confuse the players by telling them what to do.
• Encourage the players to respect the opposition, coach and match officials.
• Avoid criticising players if they make a mistake, mistakes are part of learning.
• Never engage in or tolerate offensive, abusive or discriminatory language or behaviour.

Click here to see our Code of Conduct

Terms & Conditions

Chelsea FC Foundation Soccer Schools - Privacy Information for parents

This document describes the information we collect from and about you and your children in connection with our UK Chelsea Soccer Schools programme. It also explains your rights and how to contact us if you have any questions about your Personal Information.

1. About Data Protection Law

Data Protection Law exists to protect and safeguard everybody's personal information and to give individuals rights in relation to their own personal information. In the UK, the main laws dealing with data protection are the General Data Protection Regulation (the GDPR, which applies across the EU) and the Data Protection Act 2018.

2. About us

This notice applies to all personal information which the Chelsea FC Foundation collects in the course of operating its UK Chelsea Soccer Schools programme (www.chelseasoccerschools.co.uk).

3. What Information do we collect?

We collect personal information from you when you provide it to us directly either through the www.chelseasoccerschools.co.uk website or when you and your child attend a Chelsea Soccer Schools event. This information may include:

• Your and your child's personal details, including name, address, email address and telephone number, emergency contact details, ethnicity, disability and medical details.
• Transaction and billing information when you book a place at a Chelsea Soccer School (e.g. a record of your purchases, credit/debit card details and delivery information).
• Records of your interactions with us (e.g. if you contact us, deal with us at a Chelsea Soccer Schools event or interact with us on social media).
• Audio and/or visual recordings may be taken of you while you are at our premises and/or at a Chelsea Soccer Schools event.
• Information you provide us when you enter a competition or participate in a survey;

We may combine the information collected in connection with the Chelsea Soccer Schools programme with information we collect from you elsewhere, for the purposes of better understanding our customers and fans and to improve our marketing, as well as for security purposes.

4. How do we use Personal Information?

Generally speaking, we will use your and your child's personal information for the following purposes:

• To provide the Chelsea Soccer Schools events and other activities to you and your child.
• To market to you if we have your consent to do so (but we will never market to your child).
• To manage and respond to any queries or complaints to us.
• To improve and maintain the www.chelseasoccerschools.co.uk website, and monitor its usage.
• For market research, e.g. we may contact you for your opinions and comments.
• For security purposes, to investigate fraud or abuse, and where necessary to protect ourselves and third parties.
• To investigate breaches of our contracts, policies or Terms and Conditions.
• To comply with our legal and regulatory obligations.
• In the case of medical, disability and/or allergy information, to treat your child in the case they require medical treatment (and we are permitted to administer it) and to adjust our Soccer Schools events as necessary.

We rely on the following legal bases, under data protection law, to process your Personal Information:

• Because the processing is necessary to perform a contract with you, or take steps prior to entering into a contract with you (e.g. where you have made a purchase with us, we use your Personal Information to process the payment and fulfil your order).
• Because we have obtained your consent (e.g. where you contact us with a query, where you add optional information to your account profile, or if you consent to receive marketing from us). You are free to withdraw your consent at any time.
• Because it is in our legitimate interests in operating our business, for security purposes, to protect our staff, players, premises and reputation, for fraud prevention and to operate and promote the Chelsea FC Foundation.

5. How do I unsubscribe from Marketing?

If you no longer want to receive marketing communications from us (or would like to opt back in!), you can change your preferences at any time by contacting us via any of the methods given at the in the 'Contact us' section at the end of this Policy, or by using the 'unsubscribe' mechanism in the promotional message or updating your contact preferences in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. ticket confirmations, and information about your legal rights). Once you unsubscribe, you may continue to receive marketing messages for a few days while we action your unsubscribe request.

6. Who do we share this Personal Information with?

We share Personal Information with third parties in the following circumstances:

• With Chelsea Football Club in connection with our Soccer Schools programme, as Chelsea Football Club assists us in managing and operating the programme.
• With the Premier League Charitable Fund, who provides some of our funding, in order to monitor participation and equality in our charitable activities. The Premier League Charitable Fund stores this personal information in its secure software system called VIEWS.
• With our suppliers and service providers working for us, e.g. payment processors and technology companies, including Sports Fusion, who operate the www.chelseasoccerschools.co.uk website on our behalf.
• With our professional and legal advisors.
• With third parties engaged in fraud prevention and detection.
• With law enforcement or other governmental authorities or regulatory bodies, e.g. to report a fraud or in response to a lawful request.
• In the event that we sell any business assets, your Personal Information may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound to use your personal information in accordance with this notice.
• Otherwise where we have your consent or are otherwise legally permitted to do so.

7. Where is your Personal Information stored, and how long is it kept?

Our servers are located in Europe. However, we use service providers based around the world. Consequently, your Personal Information may be processed in countries outside of Europe, including in countries where the local laws do not provide the same level of data protection as those in Europe. If we transfer Personal Information outside the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards. These safeguards may include the EU's standard contractual clauses or the EU-US Privacy Shield. Please contact us if you would like more information about these safeguards. We will keep your Personal Information for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us and the nature of the Personal Information. We may also keep a record of correspondence with you (for example if you have made a complaint) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we delete or anonymise the relevant information. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address and/or phone number (as applicable) to ensure we do not send you marketing emails in future.

8. How do we protect information?

We take the security of your Personal Information very seriously. We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your Personal Information. Your Personal Information is contained behind secured networks and is only accessed when necessary. A limited number of people have special access rights to such systems and they are required to keep the information confidential. When you place orders or access your Personal Information, we offer the use of a secure server. All credit/debit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Whilst we have used our best efforts to ensure the security of your Personal Information, please be aware that we cannot guarantee the security of information transmitted over the internet.

9. Monitoring of Telephone Calls

If you contact us by telephone, we may monitor or record the call for security purposes and to improve the quality of services that we provide to you.

10. Your rights regarding your Personal Information

You have certain rights in respect of your Personal Information, including the right to access, correct, restrict, and request the erasure of your Personal Information, and obtain a copy of it in a machine-readable format. You also have the right to object to your Personal Information being used for certain purposes, including to send you marketing. We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your Personal Information, or if you have any questions or concerns regarding your Personal Information, you should contact us using the details below. You are also entitled to contact the UK Information Commissioner's Office if you have any concerns.

11. Contact us

If you have any queries on any aspect of this notice or wish to exercise any of your rights referred to above, please contact us by email at enquiries@chelseafc.com .

Code of Conduct

Code of Conduct Cobham

Code of Conduct Parents and Carers

Code of Conduct Training Ground

Medical

Epi-Pen Disclaimer

Medical Consent Form

Nut Allergy Policy

General

GDPR Soccer Schools

Home Alone Permission Waver

Home Alone Permission Waver - Kicks

Media Consent Form

Booking Form

Latest Update to COVID 19

Updated 25/02/2021

COVID-19 Processes and Procedures

Chelsea FC Foundation and all our staff are taking practical measures to help reduce the spread of the COVID-19.

For information on the current situation for coronavirus please visit the https://www.gov.uk/coronavirus website.

If you or anyone within your household have been in contact with someone with COVID-19 or are feeling unwell with a cough, difficulty breathing or fever, stay at home and use the https://111.nhs.uk/ COVID-19 service or call NHS 111.

In the event of a confirmed case of COVID-19 at your activity, we will share your contact information with the NHS Test and Trace Service upon request.

Before the activity

Parent/carers must book their place on any Foundation activity via the Sports Fusion booking site. This will ensure that all of the relevant information is shared and then acknowledged by the parent/carer.

Participants will be sent a Parent/Carer Pack and Code of Conduct after their place is confirmed for the activity. (This is only for certain activity)

Everyone should self-assess for COVID-19 symptoms before attending a Foundation activity. If you are symptomatic or living in a household with possible or actual COVID-19 infection you must not participate or attend. You should stay home and follow the latest Government guidance.

Parents and carers are asked to follow the Government guidance for travel, including minimising use of public transport.

Foundation staff will complete risk assessments for all activities at every venue/facility.

There will be an up to date register kept for every activity at the venue/facility to support with the current 'NHS test and trace' process.

Where possible at each venues parent/carers will be asked to stay in the vehicle so the Head/Lead Coaches will be able to sign in the participant. They will then be asked to leave the venue and return at the end of the activity to complete the same process for the Head/Lead Coach to sign back out.

Head and Lead Coaches will ask relevant questions around COVID-19 symptoms when participants arrive at every venue before they are signed in.

Personal hygiene measures should be carried out by everyone and where possible hand sanitisers brought and used at the Foundation activity. Where this is not possible the Foundation will supply hand sanitiser and ensure a handwashing facility is available. If washing hands is necessary then this will be done for 20 seconds using soap and hot water.

All participants are requested to arrive changed and ready to take part.

All participants will be asked to bring their own equipment, but where this isn't possible the Foundation will supply equipment and will ensure it's cleaned before and after use.

Participation medication to be given to the Head Coach at the sign in process in a plastic bag with the participants name clearly labelled.

Currently spectators will not be permitted to stay and watch any Foundation activity.

All other equipment which includes cones, goal posts and other training resources will either be wiped down with anti-bacterial wipes or sprayed with disinfectant before, during and after activity.

The Foundation will look to run all of the activity outdoors, if at any time a clubhouse, pavilion, classroom, youth centre or changing rooms are used the Foundation staff will wipe down with anti-bacterial wipes or sprayed with disinfectant the areas to be used and areas used.

Anyone who is deemed vulnerable in respect of COVID-19 is reminded to follow the Government's guidance, only returning to football when it's right for them to do so.

Chelsea FC Foundation are encouraging a no-contact policy, which includes all common forms of greeting that contain physical contact such as high fives, fist bumping etc. - please don't shake hands or high five with other participants or with CFCF staff

During the activity

The Foundation has outlines the following processes;

All of the warm ups, cool downs and certain skill work will be done as an individual in their safe space and will follow the relevant social distancing measures.

All activity where possible will take place outdoors.

Participants should bring their own additional clothing and drinks/refreshments ensuring they are all named where they will be able to keep this in their own safe space at each venue.

All participants will be asked to use their feet rather than the hands where possible when returning balls to each other.

Participants must not spit and should avoid shouting or raising their voices when facing each other, as detailed in The FA COVID-19 Code of Behaviour.

Foundation staff will ensure they keep to the relevant social distance with participants throughout the sessions.

Equipment being used will be either wiped down with anti-bacterial wipes or sprayed with disinfectant after use.

Observing rigorous hygiene standards, injuries where necessary will be treated by Foundation staff using PPE.

If you are feeling unwell during a session, please inform a CFCF staff member.

To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you dont have a tissue, and throw the tissue away immediately. Hand sanitizer to be used after.

After the activity

Foundation staff will ensure that all participants either sanitise or wash their hands before they leave the venue/facility.

All equipment will be cleaned with disinfected at the end of the activity.

Foundation staff will ensure that everyone continues to maintain social distancing throughout the sign out process.

Parent/carers will be asked to stay in the vehicle so the Head/Lead Coaches will be able to sign the participant out at venues where possible.

Foundation staff will have set up an efficient traffic-flow system to depart the venue/facility, please adhere to this.

Anyone who becomes infected after training/matches should report this to the NHS test and trace system.