1.1. You can book for any number of courses as long as the participant meets the age requirements.
1.2. Spaces on each course are subject to availability.
1.3. Chelsea Foundation reserves the right to withhold bookings at any time.
1.4. The price stated is per course NOT per day. All bookings made must be for the entirety of the course.
1.5. Ad-hoc and single day(s) bookings are available upon request. Please contact the enquiries team. This applies to certain venues only. A surcharge of 10% will be added to ad-hoc and single day(s) bookings.
1.6. The customer must ensure that the attendee is physically fit and able to participate in the sporting activities and the customer accepts all risks that are a result of course participation when booking on to the course
1.7. All bookings are taken on a first come first served basis and full payment is required with booking. The closing time is 24 hours prior to the course commencing or earlier if the course is fully subscribed.
1.8. Payments are taken in pounds sterling. We accept all major Credit or Debit cards. We do not accept Childcare vouchers.
1.9. Attendees 12 years old and over are able to bring mobile phones to sessions. These must remain in their bags at all times and the Head Coach must be informed. We do not allow any other devices to be brought to our sessions. Chelsea Foundation take no responsibility for lost, stolen or broken personal property.
2.1. It is imperative that you inform us of any medical conditions or medication that your son/daughter requires.
2.2. When booking you will be asked if your son/daughter uses an Epi-pen. If you select 'Yes' you MUST bring along a signed letter on the first day of the course. Failure to do so will result in your child not being able to attend. The letter to sign will be sent as an attachment along with you booking confirmation. A copy of this letter can also be found HERE
2.3. Chelsea FC Foundation is now a Nut Free environment; therefore, we adhere to our Nut Policy.
2.4. If notified of a severe nut allergy, lunch packs will be searched upon registration. If you do not wish for this to happen, your child will be refused entry onto the course.
3.1. Once your booking is complete, a confirmation page will load on your screen informing you that you have a space on the course. This page is printable. You will receive your booking confirmation by email so please ensure you provide a valid email address when booking.
3.2. If the confirmation screen does not load or you do not receive your confirmation email, please contact us immediately to confirm that your booking has been received.
(If you do not receive confirmation it is unlikely that your booking has been successful so please contact us to avoid disappointment.)
4.1. The customer may cancel their booking and receive the bookings equivalent value in a credit note, providing the cancellation request is made 3 working days prior to the course commencing.
4.2. The customer may cancel their booking within 24 hours of the booking being accepted and receive a full refund, except when the booking is made less than 3 working days prior to the course commencing.
4.3. Chelsea Foundation reserves the right to cancel a course at any time. In this instance you will be notified at least 48 hours before the course commences and a full refund will be given.
4.4.In the event of illness (inc. self-isolation) or injury where 2 or more days are missed, we will issue you with a credit note which is redeemable against any Chelsea Soccer School. A medical certificate may be required and you will need to contact us prior to or during the course. Failure to do so will result in a credit note not being issued.
4.5. We reserve the right to remove any child from the course.
5.1. Credit Notes/Gift Vouchers can only be redeemed at www.chelseasoccerschools.co.uk.
5.2. In the event that the Credit Note/Gift Voucher value exceeds the total cost of a chosen course (e.g. where a £100 Credit Note/Gift Voucher is used to purchase a £95 course), the balance will be applied to the e-wallet within your account.
5.3. Credit Notes/Gift Vouchers can be used for part- or full-payment of a chosen course. If the chosen course cost exceeds the amount of the Credit Note/Gift Voucher, the balance must be paid in full by credit or debit card at the point of booking.
5.4. Credit Notes/Gift Voucher are valid for a period of 18 months from the date of issue. Credit Notes/Gift Vouchers cannot be redeemed after the expiry date.
5.5. Credit Notes/Gift Vouchers may not be used against an existing booking where the balance has been paid in full already.
5.6. Gift Vouchers are non-refundable other than within the 14-day cancellation period as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
5.7. Where you have a paper copy of a Credit Note/Gift Voucher and it is lost, stolen, or destroyed, the Credit Note/Gift Voucher will not be exchanged, refunded, or replaced.
5.8. Credit Notes/Gift Vouchers are non-transferable and non-refundable.
6.1. Any unused credit from a voucher will show in your E-Wallet.
6.2. Balances can be used as either full, or partial payment.
6.3. E-Wallet balances are non-transferable, and have no cash redemption value.
6.4. Values in E-Wallets do not expire.
6.5. It is not possible to deposit funds directly into an E-Wallets.